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User Guide, Technical Documents, API Reference

Account

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 Home > User guide > Account

Here is describes of the account information.

Index

Create Account

You will be redirected from the "Create Account" link in various places such as the product page.

You can log in by the following methods.

  1. Sign up for free（Log in with your Cloud BOT account）
  2. Log in with Google
  3. Log in with Facebook
  4. Log in with Microsoft

Sign Up

Explains how to create a new account.

  1. Enter your E-mail address.
  2. Read about the handling of personal information and select the check box.
  3. Select the reCAPTCHA check box.
  4. Press [Register] to send an email to the email address you entered in step 1. The screen in step 5 is displayed.
  5. From this screen, you can go to the login screen. If you do not receive the email, click the [Resend your verify mail] button.
  6. Access the URL described in the email you received in step 4.
  7. You are transitioned to the cloud BOT service. Set your password. (*1)
  8. Click the [Register] button.
  9. Set your time zone.
  10. Select the plan and select [Select].
  11. Select [Organization] or [Individual] and enter the required information. (*2)
  12. Read our terms of service and check.
  13. Click the [Start] button to create your Cloud BOT account.

*1 You can change it later.
*2 You can change the information later, but note that if you select "Organization", you cannot change it to "Individual".

Login

You can log in to the service with the account you created.

  1. Enter the registered E-mail address.
  2. Enter the password you set.
  3. Click the [Log in] button to go to the Console menu.

Sign in automatically next time

Select this check box for the next time you want to sign in automatically.

When the password is missing

  1. Click the [Forgot your password?] link below the [Login] button.
  2. Enter the registered E-mail address.
  3. Select the reCAPTCHA check box.
  4. Click the [Send password reset link] button.
  5. Click the URL link described in the email you received.
  6. Reset your password.

Log in with Google

Enter the required information and log in to the Cloud BOT. Passwords cannot be reset within the Cloud BOT service.

Log in with Facebook

Enter the required information and log in to the Cloud BOT. Passwords cannot be reset within the Cloud BOT service.

Log in with Microsoft

Enter the required information and log in to the Cloud BOT. Passwords cannot be reset within the Cloud BOT service.

Logout

You can "log out" from the account menu on the navigation bar. The login screen is displayed.

Account Management

You can make settings such as account settings, password changes, language changes, and account deletion. You can display this screen from the account menu on the navigation bar. Refer to this page for details.

Account Settings

You can view and change the account settings on this screen.

Change Password

You can change your password. (* For mail address authentication)

The current password is necessary. Enter the new password twice and click the [Save] button.

Receive notifications from Cloud BOT

You can switch the notification on / off.

Language

You can switch the language. Select Japanese or English.

Delete Cloud BOT account

You can delete your Cloud BOT account. All saved BOTs and storage contents are deleted.

Click the [Accept the terms and delete] button to delete your account. Once clicked, it cannot be undone.

Security

Enables 2-Step verification. (* Authenticator App is necessary)

Verified Email Addresses

On this page, you can set the verified email address. A verified email address is an email address that can send emails from the cloud BOT service. It can only be used in the service when the status is enabled.

Members

The member's email address will be added to Account Management's "Verified Email Addresses".

Other

You can add any email address.

  1. Click the "Add a member" button.
  2. Input any email address and click the "Send a verification mail" button.
  3. Click the URL sent to your email address and press the "To enable" button at the transition destination to activate your email address.

If you haven't activated your email address from your verification email, the status will show as 'Pending'.

Resend email

If the status is pending, a "Resend" button will be shown. You can resend an activation email to your email address.

Delete an email address

In addition, the "Delete" button will be displayed for those with an email address. You can remove it from the list by deleting it.

About Blocking

If an email address is blocked from sending emails for some reason, the status will show "Blocked".

Users cannot unblock it themselves. Please request unblocking from the contact form.

Contract Information

You can set the contract information. You can display this screen from the account menu on the navigation bar. Refer to this pagefor details.

You can change it from the [Upgrade] and [Edit] buttons.

You can change registration information via the [Edit] button. Select [Organization] or [Individual], and change information. The information you can enter depends on your contract.

*Please note that once you select [Organization], you cannot change to [Individual]. There are no functional restrictions due to this changes.

Upgrade a Plan

You can display this page by clicking the [Upgrade plan] button at the bottom of the global menu or the [Upgrade] button on each page. On this page, you can switch the plan under contract.

You can switch the plan by clicking the [Upgrade now] button. If you want to change to a paid plan, you need to fill out the application form (account information).

  • Enter the required information such as payment information.
  • Click the [Get started with your new plan] button to complete.